Getting the question right is the most important component in information design, and it’s the most common point where information design goes wrong. This is because information is always relative. Always. Before you can undertake any kind of visualization exercise, you need to know what question you want to answer, and for whom. So I propose the beginnings of a theory of information relativity: 1. All information is relative, and it’s always relative: relative to the observer and the observer’s point of view; relative to the culture and its values; relative to the situation; relative to what has come before, and to what will come next. 2. The value of information is always relative because it is directly related to it’s usefulness, which depends on the user, the context and the situation. 3. Information design must therefore be driven by the context within which it will be experienced. Information design must serve the needs of real human beings doing real things. Information wants to be used.

Step-by-step instructions to systematically review your product to find potential usability and experience problems. Download a free heuristic evaluation template.

You don't have to track calories every day to lose weight, new research suggests Calorie counting with a smartphone app is a popular weight-loss strategy, and research shows it can work even if you don't track every bite. Tracking your food can help you lose weight by keeping a calorie deficit, eating less than you burn. But you don't need to monitor every meal — researchers found even part-time calorie tracking can help. Consistency, rather than perfection, can add up to healthy changes over time, researchers said.

“One of the greatest gifts strategists can give themselves is the humility to appreciate that tactical ideas are neither their strength nor their responsibility. Setting up goals and scoring them are two very different things. To do one well you usually need to ignore the other. ...Strategy is not lesser than creativity, because it pre-empts and prepares it for victory. A brand must travel through the confusing forests of targeting, positioning and objectives before it can set up camp on the fertile field of creativity.“

TikTok is rising, Facebook is declining, and “return of the website homepage” is wishful thinking. Only 22% consume news starting with an outlet's home page. 36% avoid news altogether, esp young people. News avoiders say they're interested in positive/solutions oriented stories. Trust in news/sources continues down.

The A/B test we carried out on Reddit provided valuable insights into the effectiveness of our AI vs team photographs. The results demonstrated that while AI-generated images attracted attention, our team photographs still had a significant impact on audience engagement and clicks.

Info, research, questionnaires/scales, info on application to specific topics

this study presents a measurement instrument for evaluating susceptibility to seven social influence principles, namely social learning, social comparison, social norms, social facilitation, social cooperation, social competition, and social recognition. Each principle is represented by a construct containing six theory-driven items, both positively and negatively framed. Further, the study introduces a social influence research model that describes how the seven social influence constructs are correlated and impact each other.

S:US will oversee the vending machine’s operation at 1676 Broadway in Brooklyn, outside of a supportive housing facility run by the organization. The machine will stock a variety of health and wellness supplies, such as naloxone (Narcan®), hygiene kits, and safer sex kits. S:US will restock the machine and include items that meet the needs of the local community alongside harm reduction supplies.

This article reviews 10 techniques used to identify opinion leaders to promote behavior change. Opinion leaders can act as gatekeepers for interventions, help change social norms, and accelerate behavior change. Few studies document the manner in which opinion leaders are identified, recruited, and trained to promote health. The authors categorize close to 200 studies that have studied or used opinion leaders to promote behavior change into 10 different methods. They present the advantages and disadvantages of the 10 opinion leader identification methods and provide sample instruments for each. Factors that might influence programs to select one or another method are then discussed, and the article closes with a discussion of combining and comparing methods.

To this end, we acknowledge the extant criticisms of social marketing – for being unethical (Laczniak & Michie, Citation1979), lacking reflexivity (Tadajewski & Brownlie, Citation2008), being power agnostic (Brace-Govan, Citation2015), being neoliberally oriented (Moor, Citation2011), being culturally insensitive and imperialist (Pfeiffer, Citation2004), being pseudo-participatory (Tadajewski et al., Citation2014) and for responsibilising the individual (Crawshaw, Citation2012). Accordingly, we recognise that social marketing needs the resources and repertoires available to appropriately respond to the current challenges and to critique. We argue that key pillars to this response are the adoption of a more critical research agenda (Gordon, Citation2018), a broader theoretical base, and a commitment to careful reflexivity, each of which are commitments of CSM. This special section of the Journal of Marketing Management on ‘Critical Social Marketing: Towards Emancipation’ provides the space to grapple with extant and emergent critique within the contextual challenges of our time, and to collectively contribute to the development of CSM and its future agenda.

(ie, Towards a Unified Theory of Behavior - all the biases boil down to the same underlying thing) One of the essential insights from psychological research is that people’s information processing is often biased. By now, a number of different biases have been identified and empirically demonstrated. Unfortunately, however, these biases have often been examined in separate lines of research, thereby precluding the recognition of shared principles. Here we argue that several—so far mostly unrelated—biases (e.g., bias blind spot, hostile media bias, egocentric/ethnocentric bias, outcome bias) can be traced back to the combination of a fundamental prior belief and humans’ tendency toward belief-consistent information processing. What varies between different biases is essentially the specific belief that guides information processing. More importantly, we propose that different biases even share the same underlying belief and differ only in the specific outcome of information processing that is assessed (i.e., the dependent variable), thus tapping into different manifestations of the same latent information processing. In other words, we propose for discussion a model that suffices to explain several different biases. We thereby suggest a more parsimonious approach compared with current theoretical explanations of these biases. We also generate novel hypotheses that follow directly from the integrative nature of our perspective.

This is a map of subcultures within an organization (it's called a fitness landscape). It's built from stories told by the people in the organization. What can you do with it? Understand where the culture(s) are and request changes by saying I want “More stories like these...“ and “Fewer like those...“ Dave Snowden and The Cynefin Company (formerly Cognitive Edge) are offering impactful ways to visualize culture, and communicate direction in a manner that is customized to where each subculture is now and where their next best step is. Watch this video until 48:48 for more on the science and method (Link at 44:33) https://lnkd.in/emuAzp6E Stories collected using The Cynefin Co's Sensemaker tool.

To solve creative problems with TRIZ, there are three elements you need to know: It’s been solved before. There are consistent patterns of solutions. Solving contradictions creates breakthrough innovation.

The world's largest collection of resources and data on behavioral science.

Photos they want with advice they need More than half of Kiwis over 65 have encountered a scam in the last 12 months. Help keep your loved ones safe from scammers by creating a Screen Saver with handy banking safely tips for them. Take a photo of your kids holding a sign with one of our tips, and apply it to the wallpaper on their device so they have photos they want with advice they need. It’s a fun and effective way for you and your kids to fight scams together.

At times in life what might be described as a poor experience is actually a richer experience and makes life more interesting. This is my guilty service design secret.

This framework proposes a stagewise model for evaluating the effectiveness and sustainability of behaviourally and culturally informed interventions in complex settings, with detailed guidance and accompanying tools. It presents the theoretical background, addresses the challenges of assessing causality during times of change and of influencing factors, and provides a method for measuring the unintended positive and negative effects of interventions on well-being, trust and social cohesion.

A five-step framework In summary, the five steps that we will walk you through are: Ask rich questions, not dumb questions Write a codebook Code your data Map your data Form your personas

Fast forward to 2023, and there is a new zeitgeist around complexity and systems change. Depending on who you are, dear reader, I’m either late to the zeitgeist, or in the vanguard, but it basically boils down to this: We need to stop trying to design the solution, and instead design for the conditions that enable the emergence of many solutions. Fostering more, quality and trusted relationships is a critical enabler of that emergence. For the catalysers of complex system change (often government), that means starting to value relationships as a key outcome.

Time/Difference/Relationships vs Head/Heart/Hands (Logical/Metaphor/Literal)

When you fail to reach a challenging goal, say, saving a certain amount of money each month or getting to the gym a certain number of times a week, it can be tempting to just give up on the plan entirely. But new research shows that building some flexibility into that plan can actually improve your chances of success. In this episode of Choiceology with Katy Milkman, we look at how mulligans, skip days, cheat meals, and get-out-of-jail free cards are important strategies for sticking to your long-term goals.

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