I like these lists of different campaign development and implementation approaches separated out by low/mid/high cost.
This checklist is an instrument to help public health departments and communicators improve trust and communication, especially in anticipation of serious public health issues, health emergencies, and when misleading rumors are abundant. To develop the checklist, the project team collected data on frequently observed rumors during public health emergencies (PHEs), interventions to address such rumors and improve trust, and the experiences of 100 key informant public health experts and practitioners working on the front lines. The checklist reflects current communication science and the voices and lived experiences of public health communicators who have worked in an environment of persistent rumors and declining trust in public health. The checklist provides public health communicators with tools, resources, and internal advocacy opportunities organized across 5 priority sections. These sections can be broadly described as 1) focusing on internal operations, 2) building connections with the community, 3) establishing opportunities with “secondary messengers,” 4) anticipating loss of trust in a PHE, and 5) creating meaningful and accessible messages.
Increasingly the landscape of Impact Measurement is crowded, dynamic and contains a diversity of frameworks and approaches — which can mean we end up feeling like we’re looking at alphabet soup. As we’ve traversed this landscape we’ve tried to make sense of it in various ways, and have begun to explore a matrix to represent the constellation of frameworks, approaches and models we’ve encountered in the process.
But because the very act of providing an answer closes the loop. You've solved the riddle. The thrill of the chase is over. Now everyone else is just expected to take your precious answer and dutifully apply it – to products, campaigns, media plans – without having experienced the journey that got you there.
Welcome to the Complex Systems Framework Collection, where you will find ways to consider the differences between simple, complicated, complex and chaotic. Whether you're a problem solver, leader, and/or learner, we hope you will find ideas here that resonate, challenge conventional wisdom, and push your thinking about complex problems in new directions.
A practical, interactive tool that introduces Behaviour Change Techniques, considered to be the ‘active ingredients’ of behaviour change interventions. The tool walks you through how to identify and deliver Behaviour Change Techniques, drawing on the COM-B model and Behaviour Change Wheel.
Ethical Climate Practices Spectrum Ethical Communications Spectrum Ethical Community Engagement Spectrum Ethical Global Service Spectrum Ethical Monitoring & Evaluation Spectrum
CHAPTERS 00:00 Introduction 00:20 Identify a subset of people who get it 00:54 1st Slide: What we do 01:34 2nd Slide: Our Insight 02:13 3rd Slide: Proof Points 02:45 Don't create a Frankendeck 03:30 Conclusion
The first objective was to provide an overview of all activities that were employed during the course of a research project to develop a relapse prevention intervention for interdisciplinary pain treatment programs. The second objective was to examine how co-design may contribute to stakeholder involvement, generation of relevant insights and ideas, and incorporation of stakeholder input into the intervention design.
Could this guide us towards a structured approach for assessing the level of community involvement in SBC programmes? At the highest level, “Citizen Control“, communities independently lead programmes with full decision-making authority. “Delegated Power“ and “Partnership“ designate significant community influence on programme decisions, either through majority control or collaborative governance. In contrast, “Placation“, “Consultation“, and “Informing“ indicate lower degrees of participation, where community input may be sought but is not necessarily instrumental in shaping outcomes.
In their landmark 1959 report often referenced in leadership theory, social psychologists John R. P. French and Bertram Raven pinpointed five bases of power: Legitimate: when people perceive that your rank in a formal hierarchy—e.g., manager, CEO, or president—gives you the right to “prescribe” their behavior Reward: when people perceive your ability to distribute rewards for completed tasks or met goals Coercive: when people perceive your ability to distribute punishments and disincentives (the opposite of reward power) Expert: when people perceive your special knowledge or expertise, which causes them to defer to your expertise Referent: when people feel “oneness” with you or a desire to be like you, leading to their respect and admiration of you Referent power is considered the most potent because it doesn’t require that a leader micromanage, use coercion, or reward to influence others. People follow a leader with referent power based on who the leader is and how they behave. According to French and Raven, referent power has the broadest range of influence of any power, allowing it to be leveraged on a large scale.
The new toolkit crosses local, central and international government action. It has many of the elements of the previous framework but also covers new ground. The most obvious is that we have changed the horizontal axis to better reflect the way government works in practice. This has meant including a number of new areas namely, influencing, engaging, designing, developing, resourcing, delivering and controlling (or managing). The vertical axis still follows the same logic from ‘softer’ more collaborative power at the top, down to more formal government power at the bottom of the axis. The update includes many familiar things from nudging behaviour to convening power and also adds new areas like deliberative approaches such as citizen juries. This is the framework for Policy Lab's new Government as a System toolkit. The new Government as a System toolkit framework. When looking across the whole system, it now has 56 distinct actions. Of course this isn’t an exhaustive set of options, you could create more and more detail as there is always more complexity and nuance that can be found in government. Importantly, we want policymakers to be considering how multiple levers are used together to address complex problems.
If you’re trying to think and act more creatively and more critically, focus on asking better, more interesting questions of the briefs you’re tasked with answering. What we teach children can and should be applied to our own professional lives, too. A focus on problems and solutions first, promotes consistent, ‘safe’ answers, but won’t move the work on. Spending time on asking and answering better questions will help refine the understanding of a problem and will create the conditions for new, interesting and challenging solutions.
There are ways that we can overcome the unknown, the uncertain, and the ambiguous to help people feel more confident. The following behavioural insights are all practical examples of how to follow the four guiding stars of navigating uncertainty. Transparency Consistency Managing expectations Social proof
This is SenseMaker in its most simple form, usually structured to have an open (non-hypothesis) question (commonly referred to as a ‘prompting question’) to collect a micro-narrative at the start. This is then followed by a range of triads (triangles), dyads (sliders), stones canvases, free text questions and multiple choice questions. The reason or value for using Sensemaker: Open free text questions are used at the beginning as a way of scanning for diversity of narratives and experiences. This is a way to remain open to ‘unknown unknowns’. The narrative is then followed by signifier questions that allow the respondent to add layers of meaning and codification to the narrative (or experience) in order to allow for mixed methods analysis, to map and explore patterns.
While failure in social marketing practice represents an emerging research agenda, the discipline has not yet considered this concept systematically or cohesively. This lack of a clear conceptualization of failure in social marketing to aid practice thus presents a significant research gap.
This is a map of subcultures within an organization (it's called a fitness landscape). It's built from stories told by the people in the organization. What can you do with it? Understand where the culture(s) are and request changes by saying I want “More stories like these...“ and “Fewer like those...“ Dave Snowden and The Cynefin Company (formerly Cognitive Edge) are offering impactful ways to visualize culture, and communicate direction in a manner that is customized to where each subculture is now and where their next best step is. Watch this video until 48:48 for more on the science and method (Link at 44:33) https://lnkd.in/emuAzp6E Stories collected using The Cynefin Co's Sensemaker tool.
One of the exciting promises of web3 is the idea of decentralized networks, so that one decision maker can’t necessarily take down a platform used by hundreds or thousands, alone. But how do you build that network? How does that fit with your business model? Your marketing goals? If you’re a creator, why would you spend the time developing a corner of this new internet just for your project’s fanbase? While social media platforms will persist, there’s a layer that has always separated successful, memorable projects from one-hit wonders: fan communities.
It explores the toolbox of the behavioral manager as Samuel answers ten questions from Henrik related to organizational behavior change.
Stakeholder analysis identifies those who have influence in a system. It provides a framework to help understand the needs that they have and how to respond to those needs. Trust and Agreement Stakeholder analysis categorises people according to the amount of agreement they have for change and the amount of trust they have in the organisation to make it happen.
An Inclusion Nudge is a design based on insights from behavioural and social sciences to steer the unconscious mind to change behaviour in direction of inclusiveness by targeting the behavioural drivers, judgment and choice processes, and perceptions.
On this page we share practical tools and resources that may help humanitarian organisations in their efforts to innovate in partnership with the private sector. Publisert 29 nov 2019 Tools for innovative procurement Step by step guide to innovation friendly procurement This guide developed with TINKR and The National Programme for Supplier Development takes you through the different steps of doing an innovation-friendly procurement process in the humanitarian sector Click her to download. Tools for needs assessment Needs checklist: This checklist is a tool to evaluate if you have done relevant activities to understand as much as possible about the need/problem you are trying to solve before you move on to the market dialogue. Click here to download. Needs matrix: This matrix will help you to describe the needs your project is trying to solve and translate these into criteria you can use in your tender announcement. Click here to download. Template for invitation to market dialogue This is a template that you can use when you are inviting the private sector to a market dialogue: Click here to download. Planning template for market dialogue This template will guide you through the steps of planning and executing a market dialogue. Click here to download. Example of an innovation friendly procurement process from the humanitarian sector (The DIGID project) This is a summary of the innovation firendly procurement process conducted by The Humanitarian Innovation Platform in the DIGID project. Click here to download. Resources from the DIGID project The Humanitarian Innovaiton Platform, consisting of four Norwegian NGOs, have gathered useful resources like call for proposals document, concept note template, etc. from their innovation friendly procurement process. Go to this page to download other resources. Tools for scaling innovations Scaling model, by Tinkr This report presents the key elements of a scaling framework developed in a collaboration between Tinkr and the Norwegian Red Cross. Click here to download the scaling impact model. Tool for scaling, by Tinkr This tool will help you reflect on the scaling potential for your innovation, formulate your scaling ambition, consider which contextual factors and differences will be key to addressing in our project, and what interventions and stakeholders you can engage throughout the project to increase our likeliness of succeeding with scaling. Click here to download PPT version, and here to download PDF version. The scaling scan, by PPP Lab The scaling scan is apractical tool to determine the strengths and weaknesses of your scaling ambition. Click here to download the scaling scan. Tools for business models and IP Tools for sustainable business models Register here to receive three useful tools for sustainable business models, developed by Reodor Innovation Studios. Presentation on intellectual property What are intangible assets and IP/IPR? How can IP be protected and used? Why does IP matter? Presentation by IP expert Felipe Aguilera-Børresen. Download presentation here. Tools for communications Communications Strategy Canvas: The canvas will help you kick start your communicaitons strategy for your innovation project. Click here to download. Article on communications in innovation projects Click here to read. Social media quick tips The article provides some useful tips on how you can use social media to spark engagement about your innovation projects. Click here to read. Reports Background paper for the conference “Innovative Financing – Business models for sustainable humanitarian action“, organized by Innovation Norway and KPMG on 27th of November 2019*. Click here to download. “Leveraging the private sector in the field of protection“. Report by Oxford Research for Innovation Norway*. Click here to download. “Humanitarian organisation's use of pro bono services in innovation projects“ - Report by KPMG for Innovation Norway*. Click here to download.
We argue that other peoples’ failures provide a neglected source of managerial learning that is associated with enhanced learning transfer. Due to their negative valence, stories about other peoples’ failures as compared to stories about other peoples’ successes should elicit a more pronounced motivational response, such that people elaborate the content of failure stories more actively. As a consequence, the knowledge gained from failure stories will more likely be applied on a transfer task. We expect this motivational response to failure stories and its benefits for learning to be most pronounced for people who view failures as valuable learning opportunities. We report an experimental study, in which participants were exposed to a managerial training with stories about either managerial successes or managerial failures that delivered the same learning content. Results showed that stories about managerial failures led to more elaboration and learning transfer, in particular for participants who see the learning potential of failures. We discuss how failure stories can be used to stimulate managerial learning in educational and organizational settings.
In this chapter we explore three approaches to ensuring that an effective intervention does lead to impact: they are scaling, dissemination, and knowledge translation. Each pathway can increase your impact - i.e., desired behaviour and societal change - but approach this goal from different directions and with emphasis on different activities and outputs. We will introduce you to the three approaches before deep diving into when and how to apply each approach.
On the whole, however, these behavioral interventions have been somewhat underwhelming, exposing an inherent brittleness that comes from three common “errors of projection” in current behavioral design methodology: projected stability, which insufficiently plans for the fact that interventions often function within inherently unstable systems; projected persistence, which neglects to account for changes in those system conditions over time; and projected value, which assumes that definitions of success are universally shared across contexts. Borrowing from strategic design and futures thinking, a new proposed strategic foresight model—behavioral planning—can help practitioners better address these system-level, anticipatory, and contextual weaknesses by more systematically identifying potential forces that may impact behavioral interventions before they have been implemented. Behavioral planning will help designers more effectively elicit signals indicating the emergence of forces that may deform behavioral interventions in emergent COVID-19 contexts, and promote “roughly right” directional solutions at earlier stages in solution development to better address system shifts.
What makes a good kickoff Knowing your team Before the kickoff The project kickoff agenda Kickoffs as a data-gathering exercise Facilitation tips Next steps
Prioritizing work into a roadmap can be daunting for UX practitioners. Prioritization methods base these important decisions on objective, relevant criteria instead of subjective opinions. This article outlines 5 methods for prioritizing work into a UX roadmap: Impact–effort matrix Feasibility, desirability, and viability scorecard RICE method MoSCoW analysis Kano model These prioritization methods can be used to prioritize a variety of “items,” ranging from research questions, user segments, and features to ideas, and tasks.
I propose a four-stage model below that balances an understanding that each part is essential with the need to break it down into units of work that can be spread across internal teams and external vendors when necessary. But be warned: each handoff increases the potential for loss, particularly when there is an incomplete understanding of the adjoining stages. A tightly integrated process managed by people who understand the end-to-end process will always have the greatest likelihood of creating meaningful behavior change; that we can name the parts should not detract from the need for a whole. Behavioral Strategy: the defining of a desired behavioral outcome, with population, motivation, limitations, behavior, and measurement all clearly demarcated. Plain version: figuring out what “works” and “worth doing” mean in behavioral terms by collaborating with stakeholders. Behavioral Insights: the discovery of observations about the pressures that create current behaviors, both quantitative and qualitative. Plain version: figure out why people would want to do the behavior and why they aren’t already by talking to them individually and observing their behavior at scale. Behavioral Design: the design of proposed interventions, based on behavioral insights, that may create the pre-defined behavioral outcome. Plain version: design products, processes, etc. to make the behavior more likely. Behavioral Impact Evaluation: the piloting (often but not always using randomized controlled trials) of behavioral interventions to evaluate to what extent they modify the existing rates of the pre-defined behavioral outcomes. Plain version: figure out whether the products, processes, etc. actually make the behavior more likely. Behavioral Science: combining all four of those processes. Plain version: behavior as an outcome, science as a process.
In order for the software that supports collaboration and automation in production workflows to interoperate, common data models and schemas for data exchange are needed. MovieLabs and its member studios developed it’s Ontology for Media Creation (OMC) to improve communication about workflows between people, organizations, and software. The OMC can serve as the underpinnings for that by providing consistent naming and definitions of terms, as well as ways to express how various concepts and components relate to one another in production workflows.
