Persuasion versus Manipulation > by Brooke Tully
Broadening the Nature of Behavioral Design - Behavioral Scientist
To solve problems and suggest solutions on behalf of others is to have power. As a result, we behavioral scientists have a heightened responsibility: Being in this privileged position requires recognizing when and where assumptions about “what good looks like” might creep in. When we design interventions—even just determining what options are available, or what the default choice should be—we shape other peoples’ experiences in ways we may not always fully appreciate. And our decisions to address certain problems while leaving others aside implicitly declares what challenges, and audiences, we think are worthy of receiving attention.
IN CASE: A behavioural approach to anticipating unintended consequences
I - Intended Behavior N - Non-targeted Audiences C - Compensatory Behaviors A - Additional Behaviors S - Signalling E - Emotional Impact
It’s My Life: Making Meaningful Choices
The following is from Dr. Bucher’s forthcoming book, Engaged: Designing for Behavior Change. I chose this section because it touches upon a PeopleScience theme: being successful and effective behavioral practitioners while also, and primarily, being good.
The darker side of nudging - YouTube
In this presentation Liz Barnes, Vice Chair of the CIM Charity and Social Marketing Group, will discuss which tactics we should be worried about, which techniques might be considered unethical and ways we can influence and persuade with integrity.
จริยธรรมการวิจัยในมนุษย์-Ver1 – KRIS
With 'Latinx,' white progressives try to make Spanish more 'woke'
Ethical Design Guide
The Black Mirror Test - Roisi Proven on The Product Experience - Mind the Product
Responsible design: a process attempt // Cennydd Bowles
The most common question I get on responsible design: ‘How do I actually embed ethical considerations into our innovation process?’ (They don’t actually phrase it like that, but you know… trying to be concise.) Although I don’t love cramming a multifaceted field like ethics into a linear diagram, it’s helpful to show a simple process map. So here’s my attempt.
The Tarot Cards of Tech | The power of predicting impact | Artefact
Artefact is proud to introduce The Tarot Cards of Tech: a tool to inspire important conversations around the true impact of technology and the products we design. The Tarot Cards of Tech encourage creators to think about the outcomes technology can create, from unintended consequences to opportunities for positive change. The cards are our way of helping you gaze into the future to determine how to make your product the best it can be.
Product Development with Consequence Scanning – TechTransformed
Consequence Scanning – an agile practice for Responsible Innovators A timely new business practice; Consequence Scanning fits alongside other agile practices in an iterative development cycle. This is a dedicated time and process for considering the potential consequences of what you’re creating
Certificate in Applied Behavioral Science Ethics | BehavioralEconomics.com | The BE Hub
7 ways to tell stories ethically: the journey from exploited program participant to empowered storyteller - CCF
How scientists can stop fooling themselves over statistics
Coronagrifting: A Design Phenomenon | McMansion Hell
The 'Just Stay Home' Message Will Backfire - The Atlantic
all or nothing messaging may be harmful
DOING FIELDWORK IN A PANDEMIC
Isolation measures to contain the spread of COVID-19 means that social researchers who have for doing fieldwork in a pandemic - specifically, ideas for avoiding in-person interactions by using mediated forms that will achieve similar ends. Social research has been conducted online for many years, of course. There are many examples of using online survey tools or doing content analyses or ethnographies using existing online interactions as research materials. Interviews have been conducted by phone or Skype for a long time. This document was initially directed at ways for how to turn fieldwork that was initially planned as using face-to-face methods into a more ‘hands-off’ mode. However, people have added useful material about ‘born digital’ research (content already generated on the internet by online interactions), which provides an alternative source of social research materials if researchers decide to go down that path.
Chapter 4 Using Twitter as a Data Source: An Overview of Ethical, Legal, and Methodological Challenges - White Rose Research Online
Disability Movies Aren’t What They Used To Be. That’s Good!
Nudge FORGOOD | Behavioural Public Policy | Cambridge Core
Insights from the behavioural sciences are increasingly used by governments and other organizations worldwide to ‘nudge’ people to make better decisions. Furthermore, a large philosophical literature has emerged on the ethical considerations on nudging human behaviour that has presented key challenges for the area, but is regularly omitted from discussion of policy design and administration. We present and discuss FORGOOD, an ethics framework that synthesizes the debate on the ethics of nudging in a memorable mnemonic. It suggests that nudgers should consider seven core ethical dimensions: Fairness, Openness, Respect, Goals, Opinions, Options and Delegation. The framework is designed to capture the key considerations in the philosophical debate about nudging human behaviour, while also being accessible for use in a range of public policy settings, as well as training.
Behavioral Economics’ Latest Bias: Seeing Bias Wherever It Looks - Bloomberg
Teen Vogue story on Facebook prompts sponsored content fears, vanishes - Business Insider
Teen Vogue published and then promptly deleted a story about Facebook's 2020 election efforts. No one has any idea what's going on.
[PERSONAL SM] Everything You Need to Know About Facebook's Controversial Emotion Experiment - Wired
Facebook conducted a study for one week in 2012 testing the effects of manipulating News Feed based on emotions. The results have hit the media like a bomb. What did the study find? Was it ethical? And what could or should have been changed?
Ten simple rules for responsible big data research
[Ethics] Disinformation For Hire: How A New Breed Of PR Firms Is Selling Lies Online
Week 5 - Ethics in Social Media
A Rough Guide to Spotting Bad Science – Compound Interest
Documentaries as Advertising | 100Reporters
Tools and Ethics for Applied Behavioural Insights: The BASIC Toolkit - en - OECD
Satire in the Digital Age - YouTube
Ebola response in Congo must get language right The New Humanitarian | Opinion
Fifteen months into the Democratic Republic of Congo’s latest Ebola outbreak, we are still asking people to overcome the fear of an indiscriminate disease and accept an intimidating medical process while communicating in a way that often creates confusion and frustration.
Federal Social Media Accessibility Toolkit Hackpad / Digital.gov
How to prevent cheating in online surveys and experiments
A Field Guide to “Fake News” and Other Information Disorders
A Field Guide to “Fake News” and Other Information Disorders explores the use of digital methods to study false viral news, political memes, trolling practices and their social life online. It responds to an increasing demand for understanding the interplay between digital platforms, misleading information, propaganda and viral content practices, and their influence on politics and public life in democratic societies.
Cass Sunstein’s Bill of Rights for Nudging | The Mandarin
When Behavior Change Interventions Trigger Unintended Negative Outcomes | LinkedIn
In this paper, we discussed multiple ways how behavior change interventions can backfire. We provided a framework to help facilitate the discussion of this topic, and created tools to aid academics in the study of this realm, and support practitioners to remain mindful of the potential risks.
Listen when people find adverts offensive #knifefree | LinkedIn
There are 6 implications I've drawn from this initial analysis: Authentic engagement - embed authentic engagement and feedback processes all through the campaign development journey Behaviour change levers audit - identify and review all of the behaviour change levers, not just those where communications can make a difference Medium, message, messenger - critically analyse the relationship between these for each creative execution Authentic inclusion - ensure diversity is embedded into your teams and planning processes and that this inclusion is authentic and supportive The constraints of comms - recognise circumstances where communications are not the most effective behaviour change and/or confidence building lever Remember that communications don't take place in a vacuum - reflect on how communications can have an impact on the system outside of comms touchpoints
Don't Condemn People Who Don't Evacuate for Hurricane Florence - Scientific American Blog Network
User Testing with Sensitive Data (Video)
How to conduct user research for systems with confidential or otherwise sensitive data, for example in domains like healthcare or financial services, where it can be problematic to record screens or otherwise share the user's information.
The behavioural science of online harm and manipulation, and what to do about it | The Behavioural Insights Team
Yet the characteristics of online environments – the deliberate design and the ability to generate enormous quantities of data about how we behave, who we interact with and the choices we make, coupled with the potential for mass experimentation – can also leave consumers open to harm and manipulation. Many of the failures and distortions in online markets are behavioural in nature, from the deep information asymmetries that arise as a result of consumers being inattentive to online privacy notices to the erosion of civility on online platforms. This paper considers how governments, regulators and at least some businesses might seek to harness our deepening understanding of human behaviour to address these failures, and to shape and guide the evolution of digital markets and online environments that really do work for individuals and communities.
The Empathy Delusion
To explore advertising and marketing’s capacity for empathy, we’ve turned to cutting edge moral psychology. In this white paper we are asking people working in the advertising and marketing industry to consider the deepest questions about their identity, ethics and morals.
(3) (PDF) Nudging with Care: The Risks and Benefits of Social Information
Doing ethical research with vulnerable users – Bernard Tyers
AI Principles Visualization
visualisation of all available AI principles. No need for new ones, but a need to operationalise & contextualise them across AI life cycle, for all stakeholders involved - data scientist, business execs, procurement & regulators
Dark Patterns at Scale: Findings from a Crawl of 11K Shopping Websites
When a Nudge Backfires: Using Observation with Social and Economic Incentives to Promote Pro-Social Behavior
Sludge Audits by Cass R. Sunstein :: SSRN
Consumers, employees, students, and others are often subjected to “sludge”: excessive or unjustified frictions, such as paperwork burdens, that cost time or money; that may make life difficult to navigate; that may be frustrating, stigmatizing, or humiliating; and that might end up depriving people of access to important goods, opportunities, and services. Because of behavioral biases and cognitive scarcity, sludge can have much more harmful effects than private and public institutions anticipate. To protect consumers, investors, employees, and others, firms, universities, and government agencies should regularly conduct Sludge Audits to catalogue the costs of sludge, and to decide when and how to reduce it. Much of human life is unnecessarily sludgy. Sludge often has costs far in excess of benefits, and it can have hurt the most vulnerable members of society.
Nudging out support for a carbon tax | Nature Climate Change
However, nudges aimed at reducing carbon emissions could have a pernicious indirect effect if they offer the promise of a ‘quick fix’ and thereby undermine support for policies of greater impact.