Behaviour Change Techniques in UX/UI Design - Panacea Digital
Cognitive bias cheat sheet – Better Humans – Medium - Buster Benson
I started with the raw list of the 175 biases and added them all to a spreadsheet, then took another pass removing duplicates, and grouping similar biases (like bizarreness effect and humor effect) or complementary biases (like optimism bias and pessimism bias). The list came down to about 20 unique biased mental strategies that we use for very specific reasons. I made several different attempts to try to group these 20 or so at a higher level, and eventually landed on grouping them by the general mental problem that they were attempting to address. Every cognitive bias is there for a reason — primarily to save our brains time or energy. If you look at them by the problem they’re trying to solve, it becomes a lot easier to understand why they exist, how they’re useful, and the trade-offs (and resulting mental errors) that they introduce.
When a Nudge Backfires: Using Observation with Social and Economic Incentives to Promote Pro-Social Behavior
What is behavioural insights? | Apolitical
Nudge Me Right: Personalizing Online Nudges to People's Decision-Making Styles by Eyal Peer, Serge Egelman, Marian Harbach, Nathan Malkin, Arunesh Mathur, Alisa Frik :: SSRN
Nudge theory: 10 subtle pushes that change how you think - BBC Science Focus Magazine
Nudges span an exceedingly wide range, and their number and variety are constantly growing. Here is a catalogue of ten important nudges — very possibly, the most important for purposes of policy — along with a few explanatory comments.
Sludge Audits by Cass R. Sunstein :: SSRN
Consumers, employees, students, and others are often subjected to “sludge”: excessive or unjustified frictions, such as paperwork burdens, that cost time or money; that may make life difficult to navigate; that may be frustrating, stigmatizing, or humiliating; and that might end up depriving people of access to important goods, opportunities, and services. Because of behavioral biases and cognitive scarcity, sludge can have much more harmful effects than private and public institutions anticipate. To protect consumers, investors, employees, and others, firms, universities, and government agencies should regularly conduct Sludge Audits to catalogue the costs of sludge, and to decide when and how to reduce it. Much of human life is unnecessarily sludgy. Sludge often has costs far in excess of benefits, and it can have hurt the most vulnerable members of society.
Nudging out support for a carbon tax | Nature Climate Change
However, nudges aimed at reducing carbon emissions could have a pernicious indirect effect if they offer the promise of a ‘quick fix’ and thereby undermine support for policies of greater impact.
The Toolbox Toolbox
Toolkits for design, research, creativity
84 cognitive biases you should exploit to design better products
Learn how to use cognitive biases to increase your product's conversion rates, engagement level, and retention. A must-read article for every entrepreneur and product manager dealing with UX, UI and B2C products.
Consumers Are Becoming Wise to Your Nudge - Behavioral Scientist
Lost in translation: Epic goes to Denmark - POLITICO
an interesting case study, even outside of the IT issues, of what can happen when something designed for one culture is not adapted appropriately for another. From the very beginning, they should have had Danish doctors, nurses and designers involved in identifying the modifications that needed to be made. Just translating the words is not sufficient (and even that didn't seem to work very well).
Log writing - UI Movement
Beautiful web app screenshots | Webframe
Undesign | Collection of free design tools and resources for makers, developers and designers
Free resources for design - photos, audio and more
Free pro Powerpoint template or Google Slides theme for business
[Template] UX Guide to Project Kickoffs | Trello
A comprehensive UX guide to project kickoffs – UX Collective
5 more methods to influence users’ behavior – UX Collective
social proof, peak end experience, gifting, spark curiosity, offer "delighters"
Improving Health Care by Gamifying It
A central challenge for all health-related gamification programs is engaging participation, particularly among high-risk patients. Several design elements commonly found within gamified health and wellness programs could be made more engaging by incorporating behavioral insights.
Build a better product with the Social Action Matrix (2019) - YouTube - Amy Jo Kim
Similar to Bartle's Player Type matrix - defines the actions that players/users can do: Compete, Express, Collaborate, Explore
Chinese Window Lattice and CSS | Hacker News
NUDGING AND CHOICE ARCHITECTURE: ETHICAL CONSIDERATIONS Cass R. Sunstein
Blog - Systweak Software
The Three Laws of Human Behavior | Behavioraleconomics.com | The BE Hub
Like the physical properties of the universe, human behavior is complicated. And just as Newton’s Laws describe the motion of physical objects, these Laws of Human Behavior aim to provide a general model for how humans behave. People tend to stick to the status quo unless the forces of friction or fuel push us off of our path; behavior is a function of the person and their environment; every decision includes tradeoffs and the potential for unintended consequences.
Broadening the Nature of Behavioral Design - Behavioral Scientist
So what counts as the “right” kind of problem for behavioral science to solve? Put more bluntly: How might our sense about what we should solve, or even what qualifies as a problem worth solving, be biased by how we think about what we can solve?
5 Tips for Launching (and Sustaining) a City Behavioral Design Team - ideas42
Lessons from corporate behavioral-science units | McKinsey
To gain a better understanding of how to build a successful nudge unit, we recently talked to 14 experts who have led initiatives in sectors from financial services and healthcare to advertising and retail (see sidebar, “Fourteen experts forging the future”). Most stressed that while nudging is a catchy term, it does not do full justice to the broad applications of behavioral science to the businesses for which they and their units are responsible. Behavioral science, for instance, encompasses debiasing and other tools for driving behavioral change, including incentives, education, and awareness.
BEHAVIORAL SCIENCE AROUND THE WORLD Profiles of 10 Countries
This report aims to capture both the spread and form of behavioral science in 10 countries, selected based on being innovators or early adopters in the field: Australia, Canada, Denmark, France, Germany, Netherlands, Peru, Singapore, the U.S., and the UK. We hope that the experiences of these ten countries – including information on As of November 2018, there are at least 202 public entities all over the world applying behavioral insights to their policies (OECD, 2018) COUNTRY PROFILES - INTRODUCTION — 07 — how public bodies within these countries are integrating behavioral insights, how they are working to apply behavioral insights, and how these behavioral functions have been structured and staffed – can serve as useful information for all those working to leverage behavioral science to improve society. Given the expansion of behavioral science within governments; the shifting behavioral insights landscape; and the limit to, and wide distribution of, public information; this report presents a representative snapshot of the state of behavioral science within the governments of the profiled countries.
How to simplify your design – UX Planet
The BUS Framework: A comprehensive tool in creating an mHealth App utilizing Behavior Change Theories, User-Centered Design, and Social Marketing
A Language of Design for Healthcare Part 2: Design to Save a Life
What’s Wrong with Dot Voting Exercises – Stephen Anderson – Medium
Online Proportion Wheel @ gieson.com
The Question Protocol: How to Make Sure Every Form Field Is Necessary :: UXmatters
Windows fonts - Download free fonts
Voting with Cigarette Butts - Jerusalem
How to make corporate training more engaging with gamification
International development and behavioural insights Summary report 2017-19 - BIT
How to Lead Design Thinking When People Aren’t Familiar with It
Checklist Design - best UI elements for the best UX practice
Solving Brand Problems With Behavioral Science | Branding Strategy Insider
Does it matter if a week starts on Monday or Sunday? How calendar format can boost goal motivation - ScienceDirect
Individuals viewed calendars showing today as the first day versus a control. • Goal motivation increased if today matched the first day on a calendar. • Individuals made more self-reported progress towards personal goals if calendar matched.
Discover the Octalysis Secrets Behind AirBnB’s Success (Part 1) - The Octalysis Group
Good for Some, Bad for Others: The Welfare Effects of Nudges | Behavioraleconomics.com | The BE Hub
How to Respond to Skepticism of Testing Small Groups of Users
Find your hot-core early customers Part 1 of 3 (2019) - YouTube
Amy Jo Kim Superfan funnel: 1) Potential customers - who are they? what are their unmet needs? 2) Super fans 3) Job stories - design-ready insights to shape product design - lifestyle and insights re: fans Superfan screener - 3 closed ended multiple choice Q's relevant to topic, plus 3 open ended about what they're doing now, what they want Recruitment via Craigslist, taskrabbit, userinterviews.com, social media ads, friends/family, et al
Find your ideal customers with 3 magic interview questions - Part 2 of 3 (2019) - YouTube
20 5-minute Speed interviews with super fans - Amy Jo Kim 1. Day in the life - walk me through the parts of your day with relevant activities 2. What's working with your current approach? What have you already tried to address your pain points? What's working best for you right now? 3. What could be better? What would you change?