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[https://medium.com/swlh/the-nine-states-of-design-5bfe9b3d6d85#.3bywfk7ra] - - public:weinreich
design, online_marketing - 2 | id:76644 -

“the unhappy path” — The places where users may, intentionally or not, stray from your idealized flow. As we learn to craft systems rather than pages, we must invest effort into shaping these often missed states of design and create with a component lifecycle that can support everyone."

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