This manual includes information about Open Policy Making as well as the tools and techniques policy makers can use to create more open and user led policy.

Thinking Styles are the archetypes that you would base characters on, like characters in TV episodes. (Try writing your scenarios like TV episodes, with constant characters.) Characters think, react, and made decisions based on their thinking style archetype. BUT they also switch thinking styles depending on context. For example, if you take a flight as a single traveler versus bringing a young child along–you’ll probably change your thinking style for that flight, including getting to the gate, boarding, and deplaning.

Free Behavior Design, Innovation and Change Tools These frameworks started out as internal tools we would use on client projects at Aim For Behavior, that would help us save time and create better outcomes for the customers and the companies we were working with. We are always adding more frameworks or iterating the current ones based on the feedback.

100+ open source innovation tools from the greatest design & strategy agencies in the world. ​ Ideal for both offline or online workshops. All tools are pixel perfectly packaged in a vectorized PDF or PNG and can be downloaded for free.

Resources to help you address frictions in your government services, improving customer experience.

Nudging provides a way to gently influence people to change behavior towards a desired goal, e.g., by moving towards a healthier or more environmentally friendly lifestyle. Personalized and context-aware digital nudging (named smart nudging) can be a powerful tool for efficient nudging by tailoring nudges to the current situation of each individual user. However, designing smart nudges is challenging, as different users may need different supports to improve their behavior. Determining the next nudge for a specific user must be done based on the user’s current situation, abilities, and potential for improvement. In this paper, we focus on the challenge of designing the next nudge by presenting a novel classification of nudges that distinguishes between (i) nudges that are impossible for the user to follow, (ii) nudges that are unlikely to be followed, and (iii) probable nudges that the user can follow. The classification is tailored to individual users based on user profiles, current situations, and knowledge of previous behaviors. This paper describes steps in the nudge design process and a novel set of principles for designing smart nudges.

Draft your emotional Before/During/After for each moment. Challenge yourself to superforecast how you think people will feel at each moment. Design, adjust, re-adjust.

Behav has everything you’ll need to understand people and change what they do so you can create reliable behaviours, faster. Behavior change patterns, behavior research patterns decks.

BEHAVIOURAL DESIGN TOOLS. Need a sidekick in your Behaviour Thinking journey? We’ve got you covered with tools and theories. Let’s go.

This Universal Design Playbook was created with the purpose of providing easy access to planning and facilitating universal design development work, whether it is short workshops or longer work sessions. That comes entirely down to what the user selects using the sorting functions on the page. The Playbook contains a collection of methods that can be used in any design process. Each method contains useful information so the user can be certain that they are selecting the most appropriate method to fulfil their purpose. The methods also include tips for how to accommodate participants with diverse abilities to ensure that everyone feels included in a workshop setting no matter what they are capable of.

Step-by-step instructions to systematically review your product to find potential usability and experience problems. Download a free heuristic evaluation template.

A five-step framework In summary, the five steps that we will walk you through are: Ask rich questions, not dumb questions Write a codebook Code your data Map your data Form your personas

Time/Difference/Relationships vs Head/Heart/Hands (Logical/Metaphor/Literal)

Highlighting the important role of marketing in encouraging sustainable consumption, the current research presents a review of the academic literature from marketing and behavioral science that examines the most effective ways to shift consumer behaviors to be more sustainable. In the process of the review, the authors develop a comprehensive framework for conceptualizing and encouraging sustainable consumer behavior change. The framework is represented by the acronym SHIFT, and it proposes that consumers are more inclined to engage in pro-environmental behaviors when the message or context leverages the following psychological factors: Social influence, Habit formation, Individual self, Feelings and cognition, and Tangibility. The authors also identify five broad challenges to encouraging sustainable behaviors and use these to develop novel theoretical propositions and directions for future research. Finally, the authors outline how practitioners aiming to encourage sustainable consumer behaviors can use this framework.

Hi, I'm Robert I hope this concept card is useful for you and helps you add a new tool to your toolbox. As someone who helps teams develop products, services and experiences, I did not see many open resources out there that combine behavioral science with other strategy and design processes, so I decided to take my experience and create frameworks and boards to share for free. If you have questions on the framework you can connect with me on Linkedin or see my website.

An open source collection of Design Principles and methods.

Wow - detailed and useful guide to creating a strategy

BC patterns are a collection of reoccurring solutions used in Behavioural Design to change people’s behaviour. They are patterns that designers, change makers and problem solvers can consider when solving people problems and designing behaviour change.

Empathy maps, customer journey maps, experience maps, and service blueprints depict different processes and have different goals, yet they all build common ground within an organization.

On this page we share practical tools and resources that may help humanitarian organisations in their efforts to innovate in partnership with the private sector. Publisert 29 nov 2019 Tools for innovative procurement Step by step guide to innovation friendly procurement This guide developed with TINKR and The National Programme for Supplier Development takes you through the different steps of doing an innovation-friendly procurement process in the humanitarian sector Click her to download. Tools for needs assessment Needs checklist: This checklist is a tool to evaluate if you have done relevant activities to understand as much as possible about the need/problem you are trying to solve before you move on to the market dialogue. Click here to download. Needs matrix: This matrix will help you to describe the needs your project is trying to solve and translate these into criteria you can use in your tender announcement. Click here to download. Template for invitation to market dialogue This is a template that you can use when you are inviting the private sector to a market dialogue: Click here to download. Planning template for market dialogue This template will guide you through the steps of planning and executing a market dialogue. Click here to download. Example of an innovation friendly procurement process from the humanitarian sector (The DIGID project) This is a summary of the innovation firendly procurement process conducted by The Humanitarian Innovation Platform in the DIGID project. Click here to download. Resources from the DIGID project The Humanitarian Innovaiton Platform, consisting of four Norwegian NGOs, have gathered useful resources like call for proposals document, concept note template, etc. from their innovation friendly procurement process. Go to this page to download other resources. Tools for scaling innovations Scaling model, by Tinkr This report presents the key elements of a scaling framework developed in a collaboration between Tinkr and the Norwegian Red Cross. Click here to download the scaling impact model. Tool for scaling, by Tinkr This tool will help you reflect on the scaling potential for your innovation, formulate your scaling ambition, consider which contextual factors and differences will be key to addressing in our project, and what interventions and stakeholders you can engage throughout the project to increase our likeliness of succeeding with scaling. Click here to download PPT version, and here to download PDF version. The scaling scan, by PPP Lab The scaling scan is apractical tool to determine the strengths and weaknesses of your scaling ambition. Click here to download the scaling scan. Tools for business models and IP Tools for sustainable business models Register here to receive three useful tools for sustainable business models, developed by Reodor Innovation Studios. Presentation on intellectual property What are intangible assets and IP/IPR? How can IP be protected and used? Why does IP matter? Presentation by IP expert Felipe Aguilera-Børresen. Download presentation here. Tools for communications Communications Strategy Canvas: The canvas will help you kick start your communicaitons strategy for your innovation project. Click here to download. Article on communications in innovation projects Click here to read. Social media quick tips The article provides some useful tips on how you can use social media to spark engagement about your innovation projects. Click here to read. Reports Background paper for the conference “Innovative Financing – Business models for sustainable humanitarian action“, organized by Innovation Norway and KPMG on 27th of November 2019*. Click here to download. “Leveraging the private sector in the field of protection“. Report by Oxford Research for Innovation Norway*. Click here to download. “Humanitarian organisation's use of pro bono services in innovation projects“ - Report by KPMG for Innovation Norway*. Click here to download.

A cognitive walkthrough is a technique used to evaluate the learnability of a system. Unlike user testing, it does not involve users (and, thus, it can be relatively cheap to implement). Like heuristic evaluations, expert reviews, and PURE evaluations, it relies on the expertise of a set of reviewers to assess the interface. Although cognitive walkthroughs can be conducted by an individual, they are designed to be done as part of a group in a workshop setting where evaluators walk through a task in a highly structured manner from a new user’s point of view.

A quick reference guide to creating behavioral maps and behavioral blueprints

This toolkit has been designed by the Research and Evaluation Unit (RIMU) at Auckland Council to be useful to those wishing to improve public programmes or services, policy development, or team decision-making. It draws on a range of existing resources produced by the Behavioural Insights Team, the OECD and others (see ‘other resources’ on the next page). This toolkit has two components that can be used either separately or together. The first component is a step-by-step process for developing a behavioural intervention. It guides the user through understanding existing behaviours, identifying a desired behaviour, brainstorming ideas for promoting the desired behaviour, and robustly testing the best ideas. The user should follow the steps in the order they are numbered. It is focused on key questions to ask at each step. It is not a complete guide to how to answer these questions, however, and the user may need to rely on other research and evaluation resources to help with each step. The second component of the toolkit is a series of ‘brainstorming’ cards. The cards cover many important behavioural principles to keep in mind when looking to improve programmes, policies, or decision-making. Each card includes a description of the behavioural principle, some examples, and suggestions for how to apply the principle. They can be used on their own or to brainstorm ideas as in the step-by-step process above. To help with navigation, the card set has been organised into a series for better services and a series for better decisionmaking, although there is overlap in the use of the cards. The former is marked with a red dot in the top left corner and the latter with a green dot.

Method:Three participatory workshops were held with the independent Welsh residential decarbonisation advisory group(‘the Advisory Group’)to (1)maprelationships betweenactors, behavioursand influences onbehaviourwithin thehome retrofitsystem,(2)provide training in the Behaviour Change Wheel framework(3)use these to developpolicy recommendationsfor interventions. Recommendations were analysed usingthe COM-B (capability, opportunity, motivation) model of behaviourtoassesswhether they addressed these factors. Results:Twobehavioural systems mapswere produced,representing privately rented and owner-occupied housing tenures. The main causal pathways and feedback loops in each map are described.