Persuasion versus Manipulation > by Brooke Tully
Broadening the Nature of Behavioral Design - Behavioral Scientist
To solve problems and suggest solutions on behalf of others is to have power. As a result, we behavioral scientists have a heightened responsibility: Being in this privileged position requires recognizing when and where assumptions about “what good looks like” might creep in. When we design interventions—even just determining what options are available, or what the default choice should be—we shape other peoples’ experiences in ways we may not always fully appreciate. And our decisions to address certain problems while leaving others aside implicitly declares what challenges, and audiences, we think are worthy of receiving attention.
IN CASE: A behavioural approach to anticipating unintended consequences
I - Intended Behavior N - Non-targeted Audiences C - Compensatory Behaviors A - Additional Behaviors S - Signalling E - Emotional Impact
It’s My Life: Making Meaningful Choices
The following is from Dr. Bucher’s forthcoming book, Engaged: Designing for Behavior Change. I chose this section because it touches upon a PeopleScience theme: being successful and effective behavioral practitioners while also, and primarily, being good.
The darker side of nudging - YouTube
In this presentation Liz Barnes, Vice Chair of the CIM Charity and Social Marketing Group, will discuss which tactics we should be worried about, which techniques might be considered unethical and ways we can influence and persuade with integrity.
Certificate in Applied Behavioral Science Ethics | BehavioralEconomics.com | The BE Hub
Nudge FORGOOD | Behavioural Public Policy | Cambridge Core
Insights from the behavioural sciences are increasingly used by governments and other organizations worldwide to ‘nudge’ people to make better decisions. Furthermore, a large philosophical literature has emerged on the ethical considerations on nudging human behaviour that has presented key challenges for the area, but is regularly omitted from discussion of policy design and administration. We present and discuss FORGOOD, an ethics framework that synthesizes the debate on the ethics of nudging in a memorable mnemonic. It suggests that nudgers should consider seven core ethical dimensions: Fairness, Openness, Respect, Goals, Opinions, Options and Delegation. The framework is designed to capture the key considerations in the philosophical debate about nudging human behaviour, while also being accessible for use in a range of public policy settings, as well as training.
Behavioral Economics’ Latest Bias: Seeing Bias Wherever It Looks - Bloomberg
Tools and Ethics for Applied Behavioural Insights: The BASIC Toolkit - en - OECD
Cass Sunstein’s Bill of Rights for Nudging | The Mandarin
When Behavior Change Interventions Trigger Unintended Negative Outcomes | LinkedIn
In this paper, we discussed multiple ways how behavior change interventions can backfire. We provided a framework to help facilitate the discussion of this topic, and created tools to aid academics in the study of this realm, and support practitioners to remain mindful of the potential risks.
Listen when people find adverts offensive #knifefree | LinkedIn
There are 6 implications I've drawn from this initial analysis: Authentic engagement - embed authentic engagement and feedback processes all through the campaign development journey Behaviour change levers audit - identify and review all of the behaviour change levers, not just those where communications can make a difference Medium, message, messenger - critically analyse the relationship between these for each creative execution Authentic inclusion - ensure diversity is embedded into your teams and planning processes and that this inclusion is authentic and supportive The constraints of comms - recognise circumstances where communications are not the most effective behaviour change and/or confidence building lever Remember that communications don't take place in a vacuum - reflect on how communications can have an impact on the system outside of comms touchpoints
Don't Condemn People Who Don't Evacuate for Hurricane Florence - Scientific American Blog Network
The behavioural science of online harm and manipulation, and what to do about it | The Behavioural Insights Team
Yet the characteristics of online environments – the deliberate design and the ability to generate enormous quantities of data about how we behave, who we interact with and the choices we make, coupled with the potential for mass experimentation – can also leave consumers open to harm and manipulation. Many of the failures and distortions in online markets are behavioural in nature, from the deep information asymmetries that arise as a result of consumers being inattentive to online privacy notices to the erosion of civility on online platforms. This paper considers how governments, regulators and at least some businesses might seek to harness our deepening understanding of human behaviour to address these failures, and to shape and guide the evolution of digital markets and online environments that really do work for individuals and communities.
(3) (PDF) Nudging with Care: The Risks and Benefits of Social Information
Dark Patterns at Scale: Findings from a Crawl of 11K Shopping Websites
When a Nudge Backfires: Using Observation with Social and Economic Incentives to Promote Pro-Social Behavior
Sludge Audits by Cass R. Sunstein :: SSRN
Consumers, employees, students, and others are often subjected to “sludge”: excessive or unjustified frictions, such as paperwork burdens, that cost time or money; that may make life difficult to navigate; that may be frustrating, stigmatizing, or humiliating; and that might end up depriving people of access to important goods, opportunities, and services. Because of behavioral biases and cognitive scarcity, sludge can have much more harmful effects than private and public institutions anticipate. To protect consumers, investors, employees, and others, firms, universities, and government agencies should regularly conduct Sludge Audits to catalogue the costs of sludge, and to decide when and how to reduce it. Much of human life is unnecessarily sludgy. Sludge often has costs far in excess of benefits, and it can have hurt the most vulnerable members of society.
Nudging out support for a carbon tax | Nature Climate Change
However, nudges aimed at reducing carbon emissions could have a pernicious indirect effect if they offer the promise of a ‘quick fix’ and thereby undermine support for policies of greater impact.
Consumers Are Becoming Wise to Your Nudge - Behavioral Scientist
Amazon turned boring warehouse work into a game - The Washington Post
NUDGING AND CHOICE ARCHITECTURE: ETHICAL CONSIDERATIONS Cass R. Sunstein
Broadening the Nature of Behavioral Design - Behavioral Scientist
So what counts as the “right” kind of problem for behavioral science to solve? Put more bluntly: How might our sense about what we should solve, or even what qualifies as a problem worth solving, be biased by how we think about what we can solve?
The Behavioral Scientist’s Ethics Checklist - Behavioral Scientist
To ensure these partnerships are beneficial to all involved—companies, employees, customers, and researchers—behavioral scientists need a set of ethical standards for conducting research in companies. To address this need, we created The Behavioral Scientist’s Ethics Checklist. In the checklist, we outline six key principles and questions that behavioral scientists and companies should ask themselves before beginning their research. To illustrate how each principle operates in practice, we provide mini case studies highlighting the challenges other researchers and companies have faced.
Good for Some, Bad for Others: The Welfare Effects of Nudges | Behavioraleconomics.com | The BE Hub
Do people like government 'nudges'? Study says: Yes
Designing to Avoid "Ordinary Unethicality": A Q&A with Yuval Feldman - Behavioral Scientist
Government behavioural economics 'nudge unit' needs a shove in a new direction
In that study, gender and ethnicity information was removed from descriptions of potential job candidates. It was a study designed to interrupt unconscious biases against women and ethnic minorities. The results were surprising - blind recruitment made things worse for women and members of ethnic minorities. These results illustrate the limits of behavioural economics in action.
Follow-Up: The Reasons People Don't Return Their Shopping Carts - Scientific American Blog Network
Nudging by shaming, shaming by nudging - Nir Eyal
Making Healthy Choices Easier: Regulation versus Nudging | Annual Review of Public Health
Stop Raising Awareness Already | Stanford Social Innovation Review
BEHAVIOURAL SCIENCE IN THE PRIVATE SECTOR: GUIDELINES FOR AVOIDING MISUSE
Fighting a Hospital Superbug Reveals an Unexpected Benefit
Some Reflections on Design Culture Salon 18: Is Designing for Behaviour Change ‘Creepy’? | Design Culture Salon
The west's hidden propaganda machine | Eliane Glaser | Comment is free | guardian.co.uk
Zócalo Public Square :: We’re Going To Attack Your Donut Eating On All Fronts - Health Propaganda
Survey questions can influence behavior
A study find that just asking about behavior can lead to an increase in that behavior -- whether positive or negative.